Technology & Tools

UC Riverside's robust ecosystem of technology and tools provides a well-balanced infrastructure that enhances online pedagogical reach, and bridges the differences between a remote and in person teaching and learning experience.

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UCR is switching to Canvas LMS. Courses offered through canvas make it possible to access assignments, discussions, quizzes, and grades from your laptop, desktop, phone, and/or tablet. Select the button below to learn more about Canvas.

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Zoom is a communications software tool that combines video conferencing, online meetings, chat, and mobile collaboration. Zoom allows for video and audio for all meetings and it allows multiple participants to share their screens. Zoom can also be used to record and share classroom discussions and lectures. Select the button below to learn more about integrating Zoom with your online class.

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YuJa is UCR’s official cloud-based video platform that will support all your instructional video needs. You can record, edit, store, and share your videos all in one place. You can even record video in Zoom and save them directly to YuJa. Select the button below to learn more.

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Respondus Lockdown Browser

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Respondus Lockdown Browser

Respondus is a custom browser that disables a student’s ability to print, copy, and access other URLs or applications while taking an assessment. Basically, Respondus locks them in the assessment until it has been submitted for grading. Select the button below to learn more.

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Gradescope is a grading platform that allows instructors to grade scanned, digital, and code assessments. It will enable users to provide higher quality feedback, give consistent grades, and reduce grading time. Select the button below to learn more.

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Poll Everywhere

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Poll Everywhere

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iLearn, or UCR’s Blackboard, is our official learning management system. Select the button below to learn more about using iLearn to manage your online course(s).

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Strategies + Tips

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Strategies + Tips

Within this section you will find information and links to resources that will assist you with teaching remotely. Select the button below to learn more.

Recent Topics
  • Where can I find past XCITE webinars and courses?

    Click on the Support/Training tab and scroll to the Training Library section.

  • How do I use closed captioning in Yuja?

    Log in to Yuja at and locate your video. Mouse hover over the video and select More. Within the list of menu options select Accessibility. Select either Auto Caption or Human Caption and follow the prompts.

  • Looking to maximize online exam security?

    Discover how to use two layers of security to protect honesty and foster an environment of academic integrity to produce more secure exam outcomes.

    Click here to learn more.

  • Can I use Slack to share videos?

    Yes you can share files through Slack. Please read the documentation here.

  • Where can I find Gradescope?

    You can add Gradescope to both eLearn and iLearn courses.

    eLearn: Go to course Settings/Navigation and enable it from the list of options.

    iLearn: Please review the instructions for enabling Gradescope in iLearn here

  • How do I add a recorded lecture into my course from within YuJa?

    Once your video is added to YuJa, you can choose the "More" option from the video thumbnail menu and select "Links" to grab the link or embed code to provide to students through a course. NOTE: you may want to adjust the link "Security Settings." You can also use the "YuJa Media Chooser" integration to deploy videos to course Pages, Modules, or Content Areas from within a course. See these resources for using the YuJa Media Chooser in eLearn (Canvas) and using the YuJa Media Chooser in iLearn (Blackboard).

  • How do I connect to my Google Drive in Canvas as an Instructor?

    The Google Drive web service allows you to integrate Canvas with your Google Drive account. All users can authorize their Google Drive accounts for access to Google collaborations and assignment uploads. More instructions can be found here


What is Zoom?

NOTE: UCR has been experiencing cases of "Zoombombing," or individuals crashing and derailing Zoom meetings. Make sure you read about these suggested settings to protect your meetings.

Zoom is a communications software that combines video conferencing, online meetings, chat and mobile collaboration. Zoom allows for video and audio for all meetings, and it allows multiple participants can share their screens. Zoom can also be used to record and share webinars and trainings. You can access your free basic account by going to and logging in with your UCRNet ID and Password. (For alternatives to Zoom, see Videoconferencing Alternatives: How Low-Bandwidth Teaching Will Save Us All).

  • A free Basic account allows up to 300 participants and video conferences up to forty minutes. One-on-one meetings with a Basic account do not have a time limit. All faculty, staff, and students have a Basic account by default, and you can log in here:
  • A Pro account allows video conferences of up to 24 hours with up to 300 participants.
  • A Webinar account can host video conferences of up to 500 participants.
Quick Start Steps
  1. Sign into your Zoom account by going to and sign in with your UCR NetID and password. You can see your Personal Meeting Room link and check your account (Basic or Licensed) on the Profile page.
  2. If you click on your Personal Meeting Room link, the call will open (even if you're the only one there). From the menu on the bottom, you can Mute your mic or video, Invite others directly by entering email, see the Participants on the call (and control their interactions by muting, removing, etc.), Share your Screen (you can use this to narrate slide presentations), use the Chat feature, and Record.
  3. NOTE: "Zoombombing" is becoming a problem. Read more about protecting your Zoom meetings. If you suspect a UCR student of disrupting your Zoom meeting, please report the social misconduct to the Student Conduct and Academic Integrity Programs Office.
Setting a Recurring Meeting link for each class and sharing with students

Sign in to Click Meetings. Click Schedule a Meeting. Fill out any details you like (i.e, the class title). Make sure that you click Recurring meeting. Edit the recurring meeting options. The easiest option is to click No Fixed Time, but you can also schedule your specific class meeting time. You can use this particular Zoom link for the duration of the class. Click Save. To share with students you can either simply copy the meeting link, or you can click Copy Meeting Invitation to copy the larger meeting invitation. Proceed to iLearn and paste the link/invitation into an Announcement or your syllabus. You can also create a Content Area called "Zoom Meeting Link" and then go to “Build Content” and “Web Link” and then simply paste it there. Watch this short demonstration by UCR Prof. Annie Ditta from the Department of Psychology.

Using Zoom Breakout Rooms

Breakout Rooms are a great way to incorporate group discussions into a Zoom session. Breakout Rooms can also be used to have private sessions with a single student without switching to a different Zoom session. You may need to first enable Breakout Rooms for your Zoom account (opens in a new window) Managing Zoom Breakout Rooms (opens in a new window)

Additional Zoom Guides



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What is YuJa?

YuJa is a cloud-based video platform that will support all your instructional video needs. You can record, edit, store, and share your video all in one place. With YuJa, you will not need to save your videos in Google Drive or Youtube or iLearn – you can simply link from YuJa. All faculty will get unlimited quotas for video storage.

It will be integrated with iLearn, making it easy to share your videos with students. YuJa is easy to use and supports the growing need to support rich digital media in our educational experience.

You can get started by watching the training YuJa provided on June 19.

Share these step-by-step instructions with your students.

Visit the Canvas instructions page to learn about integrating Yuja with Canvas.

What would you like Yuja to do for you? Submit your Feature/Enhancement Request here.

Self-Enroll in YuJa Faculty Support iLearn Resources

We invite faculty and TAs to join the YuJa Faculty Support iLearn page. In this self-enroll iLearn page, you will find curated videos and instructions on using YuJa in iLearn.

To enroll:

  1. Log-in to iLearn.
  2. Once logged into iLearn, navigate to
  3. Click enroll on the bottom left to access all the available resources.
To Log In

You MUST initially log in through iLearn to receive instructor status. Go to your course in iLearn and click YuJa on the left navigation menu. The YuJa window will open and you'll be able to have full access to the platform. After this, you can log in directly from

For Support

See the menus below for answers to FAQs and links to user guides. For for more details and accessible training videos, please visit the YuJa Help Center. YuJa technologists are available 24/7 to answer any questions. Call 1-888-257-2278, tweet @yujanow, or email

What can YuJa do?
  • Yuja is a video platform that allows UCR instructors and students to record, store, and share videos. Features include:

    • Capture your screen, connected camera, and/or audio
    • Integrate with Blackboard or Canvas to easily embed recordings
    • Automatic closed captioning and slide text recognition
    • Trim recordings, adjust captions, and make other general edits through any web browser
    • Pre-installed in classrooms & available for download to your own computer
    • Private media libraries
    • Mobile-optimized recordings
    • Option to schedule automated recording in some classrooms
    • Create in-video quizzing integrated into the iLearn and Canvas Grade Centers
    • Robust analytics
    • 24-hour support provided by Yuja

    Please log to Yuja by following the link in your iLearn course.

  • The tool will inherit permissions from the Learning Management System (Blackboard or Canvas). We recommend you first login to your course, add the Yuja tool, and then follow the link. This will establish an account for you and set the permission accordingly (ie, Instructor).

YuJa Features
  • First-time users will want to download the YuJa Software Capture application to get the most out of Yuja.

    Installing the YuJa Software Capture for Apple Application

    Installing the Software Capture for PC Application

  • Using the Software Capture for Apple Application

    Using the Software Capture for PC Application

  • Media uploaded or imported into the YuJa can be shared directly through Blackboard by using the Yuja Media Chooser found in the Build Content drop-down menu or through the Mashups tool found in the Rich Text Editor. This makes it simple for instructors to add video content to Blackboard.

    Accessing the Media Chooser through the Build Content drop-down

    1. Media stored in Yuja can be embedded directly into Blackboard using the Build Content drop-down menu.
    2. From the drop-down menu select Yuja Media Chooser.
    3. Click on the desired video from the YuJa Media Chooser Library. A Search option is available.
    Yuja Media Chooser can be found under the Mashups category in the Build Content dropdown menu


    Accessing the Media Chooser through the Mashups tool

    1. The Yuja Media Chooser is available through the Mashups tool found in Blackboard's Rich Text Editor.
    2. Create the Blackboard Announcement, Assessment, Discussion, Item, etc.
    3. Click on the arrow next to Mashups on the Rich Text Editor. Choose the YuJa Media Chooser.
    4. Click on the desired video from the YuJa Media Chooser Library. A Search option is available.


    Note that Embedding Media in this method tracks analytics anonymously. To access more detailed and personalized analytics, add Yuja media to iLearn using the Yuja Media Chooser CIM option outlined in the Video Quizzing section of this page.

  • Yuja is not only a lecture streaming service but also acts as a media repository. Upload old videos or link to videos stored on YouTube or Vimeo. Any video you record using the Create Recording feature or the videoconferencing tool will be automatically stored in Yuja. The website offers unlimited storage.

    Manage Media links to the user’s My Media folder where users can upload and organize media and access saved recordings. Choose Manage Media, then My Media, to access your saved media.

  • Automatic captioning is available for spoken English, French, German, Italian, Portuguese, and Spanish. Instructors' videos are automatically captioned, while students' videos are not. You can also edit your captions. If you are importing a video that has already been professionally captioned, you can choose to bypass Yuja's automatic captions.


    YuJa Proctoring enables students to record both their webcam (themselves) and their screen. Students begin the process by taking a picture of their Photo ID through Software Capture, and then they record themselves taking the exam. After a student has confirmed they have completed their recording, they will receive a message informing them that their proctored exam session is being automatically uploaded to their instructor's YuJa account. The Proctor Recorder also ensures that the recording is only securely allocated to a centralized instructor folder which will avoid distribution of the exam recording by the student. The Instructor and/or TAs can then review the videos quickly by moving the time bar at the bottom to scan for academic misconduct.

    "Yuja came at just the right time for me -- I was able to, on 24 hours notice, require students to use YUJA in a 300 student lecture class and thereby shut down alleged plans to cheat on a midterm by several dozen students as documented in a chat discussion group." Christopher Switzer, Professor of Chemistry

    Share these step-by-step instructions with your students.

    YUJA is not compatible with Chrombooks or Mac OS EI Capitan. To use this feature, follow the instructions below:

    1. First, the instructor must enabled proctoring for the specific course.
    2. Students, if it is their first time recording, must download the software (a one-time download).
    3. Students will go to YuJa before beginning their exam, verify ID, and start the recording.
    4. After they have submitted their exam, students will click Save on their recording, and it is automatically stored only in the instructor's YuJa account for their review.

    This solution allows you to see both the student and their desktop. It requires someone to review the recording after the exam, rather than seeing the students take the test in real time.

  • Insert a variety of questions and interactions into your lecture video to create an active learning environment.

    Integrating Video Quizzes with Blackboard Content Items for Gradebook Sync

    The Video Platform enables Content Creators to link Video Quizzes with Blackboard, to properly sync grade results between the two systems. In order to achieve this, a unique Blackboard Content item needs to be linked to a unique Video Quiz created within YuJa. The workflow to complete is summarized below.

    Creating the Video Quiz in YuJa

    The first step of the sync process is to create a Video Quiz on the Video Platform. You can find the steps to complete this here.

    Inserting the Video Quiz

    The second step of the sync is to create a new Content item within Blackboard under the Content > Build Content tool.

    1. Once logged into the Blackboard course, click on the Content folder within the course tool menu.
    2. On the next page, click on the Build Content button, and select YuJa Media Chooser CIM.


    3. This will display the YuJa Media Chooser plugin, where you can select your Video Quiz. Click on the Video Quiz you wish to insert into the Blackboard Content item.


    Taking the Video Quiz

    Now that the Video Quiz has been inserted in the Blackboard Content item, grades will automatically sync once the student completes the Video Quiz submission. Below is the workflow for students to complete to ensure grades are properly synced.

    1. Once the student is logged into the Blackboard course, they will open the Content folder within the course tool menu.
    2. The student will open the Video Quiz, and submit all responses until completion.


    3. Once all responses are completed, they will click on the Submit button. Then click Done.

    Reviewing Grades

    Once the student completes the Video Quiz, their results will be synced automatically to the courses Full Grade Center.

    1. Once logged into the Blackboard course, select the Grade Center menu.
    2. Under the Grade Center menu, select Full Grade Center.


    3. The grade associated with the Video Quiz will be posted as follows:


    Note that Short Answer questions must be graded individually in the Yuja Gradebook.

    In some instances, YuJa Video Quiz creators may receive the following error message when attempting to insert a YuJa Video Quiz via the YuJa CIM Media Chooser in Blackboard for gradebook sync while using a Chrome browser. This is a known issue within Blackboard and can be resolved by disabling the SameSite cookie settings in Chrome.


    Error Message: The webpage at https:// /webapps/blackboard/controller/lti/contentitem might be down or it may have moved permanently to a new web address.

    Disabling SameSite Cookie Settings


    1. Open a new Chrome web browser window and navigate tochrome://flags.
    2. Change the following settings from DefaulttoDisabled:
    • SameSite by default cookies
    • Enable removing SameSite=None cookies
    • Cookies without SameSite must be secure

    3. Once the above settings are set to Disabled, click Relaunch to relaunch Chrome

    4. Navigate back to Blackboard and embed a YuJaVideo Quizfor gradebook sync. For a step-by-step guide on embedding a YuJa Video Quizin Blackboard for gradebook sync, click here.

  • Yuja'sintegrated note-taking allows students to take notes directly in the lecture, creating bookmarks to mark critical parts of a lecture or adding information where needed. To access Yuja's online note feature, you'll click on the table of contents button at the lower right hand of the lecture capture. When you bring up the table of contents, you can access both the table of contents and the notes in one easy interface.

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Respondus Lockdown Browser

Respondus is a custom browser that disables a student's ability to print, copy, and access other URLs or applications while accessing an assessment. In effect, it locks them in the assessment until it is submitted for grading.

Respondus includes the following features:

  • Full-screen display that cannot be minimized
  • Assessments cannot be exited until submited
  • Users cannot switch or access other applications
  • Users cannot print
  • Print screen and capture functions are disabled
  • Copy and paste features are disabled
  • Right-click menu (Windows) and key + click options (Mac) are disabled
  • Browser menu and toolbar re disabled with the exception of Back, Forward, Refresh, and Stop.
  • Function keys are disabled
  • HTML source code cannot be viewed
  • Users can not type URLs
  • Respondus browser automatically starts at Blackboard login page
  • Pages accessed in Respondus are not cached or stored
  • Links within the assessment are still accessible

Respondus is for use while students take assessments prepared for use in the browser, the browser may not work in other areas of iLearn.

Downloading and Installing Respondus LockDown Browser

Download the Respondus LockDown Browser using the following link:
Note that this link is exclusive to the University of California, Riverside

LockDown Browser for Windows

Minimum Requirements

  • Windows 10, Windows 8, Windows 7
  • 75 MB

Installation Instructions

  • Download and install the LockDown browser using the link found above.
  • Start the LockDown Browser by going to Start > All Programs > Respondus > LockDown Browser
LockDown Browser for Mac

Minimum Requirements

  • MacOS 10.12 tp 10.15
  • 120 MB

Installation Instructions

  • Download and install the LockDown browser using the link found above.
  • Start LockDown Browser by going to Finder > Applications > LockDown Browser

For more detailed instructions visit:

Preparing a Respondus Exam

1. Create and deploy an iLearn assessment.

2. Once you have created an assessment, select “Course Tools” from the bottom left-hand menu in the Course Management section.

Respondus Course Management

3. Under Course Tools, select Respondus LockDown Browser

Coruse Tools Menu - Respondus LockDown

4. The first time you access Respondus, you will be presented with several tutorials and resources. Once you have reviewed any necessary material, click Continue to LockDown Browser.

  • Note that you may check the box that says “Don’t show this page again” to hide this page in the future.

Respondus Tutorial

5. At the dashboard, choose the assessment you wish to use the LockDown Browser with and select “Settings.”

Respondus Dashboard Settings

6. From Settings, choose “Require Respondus LockDown Browser for this exam.”

  • You may also set a password for the exam and access several other options under Advanced Settings (see Advanced Settings later in this document).
  • Important: if you wish to use a password on your assessment, it must be added in the LockDown Browser Settings.

Resondus LockDown Browser Settings

7. Once you have selected to require Respondus and any other settings, click “Save + Close.”

Respondus Required

8. The quiz's name will be updated to indicate that it requires that students use the LockDown Browser. Students who do not open the browser before accessing the quiz will be denied access to the assessment and will see a message asking for a password.

iLearn Assessment Respondus

9. Students are to open the LockDown Browser before accessing the quiz. Once they access the quiz, they will not be asked for a password unless the instructor has set it to require one in the Respondus settings

Determining if Respondus settings are correctly set
  1. Log in to Blackboard using a valid student account or enable the “Student Preview” mode.
  2. Navigate to the quiz and attempt to start it. You should be unable to begin if Respondus is set correctly.
  3. Start the LockDown Browser and attempt to reaccess the quiz. This time you should be able to begin.
  • Note: When accessing a Respondus assessment in Blackboard as a student, you must complete the assessment before the browser allows you to exit.
Additional Tips and Suggestions
  • Advise students that they must use Respondus LockDown Browser before accessing the exam.
  • Create a “practice exam” that requires Respondus. This way, students will have already downloaded the browser before accessing the assessment.
  • Preview assessments using the LockDown browser.


Advanced Settings

Advanced settings are found in the Respondus LockDown Browser Dashboard

Lock Students into Browser
  • This setting prompts the user to give a reason for exiting the browser before submitting their assessment.
  • This is not recommended outside of a proctored environment as students cannot exit the browser if their internet connection fails or in case of an emergency.
iPad Edition of LockDown Browser
  • A version of the LockDown Browser is available for iPad in the Apple App Store. This setting must be enabled for the app to work.
Enable Calculator on the toolbar
  • This option allows students access to either a standard or scientific calculator in the LockDown browser's toolbar.
Enable Printing
  • Selecting this option creates a print button in the toolbar. Otherwise, students cannot print while using Respondus.
Using Spreadsheets in Respondus assessments
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Gradescope is a grading platform that allows instructors to grade scanned, digital, and code assessments. It will enable users to provide higher quality feedback, give consistent grades, and reduce grading time.

  • Add Gradescope to an iLearn Course

    You may either add Gradescope to the left-hand Course Menu or a Content Area. Wherever you add Gradescope, it should be easily accessible to anyone submitting or grading assignments.

    Option A) Adding Gradescope to the Course Menu
    1. Hover over the + sign of the left-hand course menu and choose "Tool Link."
      Course Menu Tool Link
    2. Give the link a name. Either Gradescope or a name indicating to students that this is the portal through which they will submit assignments and find feedback.
      Add Tool Link Gradescope
    3. From the pull-down menu, select Gradescope.
    Option B) Adding Gradescope to a Content Area
    1. In a course content area, select More Tools from the Tools drop-down menu and choose Gradescope.
      Content Area Greadscope

    Synching Course Roster

    1. Click the Gradescope link to enter Gradescope.
    2. Select the Roster tab and click "Sync Blackboard Roster."
      Gradescope Merge Roster
    3. Click "Sync Roster"
      1. Note that the option to email users is automatically selected. If you do not wish to email users that they have been added to a Gradescope roster, unselect this option.
  • Early Gradescope Adopters

    Instructors who were using Gradescope before the iLearn integration will need to update their accounts to use the email or merge their previous account with the new account integrated with iLearn.

    To change an associated email or merge accounts:

    1. From the bottom left-hand corner of Gradescope, select "Account" and then "Edit Account."
    2. If this is your first time making changes to your account, you will have to create a password.
    3. To update your email:
      1. From the Account Settings page, click "Add email."
      2. Confirm your password and add your email address. Click "Add email."
      3. Gradescope will send a confirmation email. Open the email and confirm the updated email.
      4. After you have confirmed the email, select "Make Primary" next to your email in the Gradescope Account Settings Page
    4. To merge accounts:
      1. From the Account Settings page, click "Merge Accounts."
      2. Confirm your password and add the account's associated email to be merged to the "Account to Be Merged" field.
      3. Click "Start Merge Account."

    Students who used Gradescope before the iLearn integration may also need to merge their accounts. See:


  • Create an Assessment

    Gradescope allows for the conversion of traditional paper assessments to an online format, including scantron exams and online assessments.

    Create an exam
    • An exam in Gradescope is an assessment using a fixed template like a worksheet or an exam. This is ideal for modifying paper exams to an online format.

    Create an assignment
    • An assignment in Gradescope is a student uploaded assessment with no fixed format.

    Create an assignment within Gradescope
    • This is similar to iLearn assessments.

    Create a programming assignment

    Create a bubble sheet assignment
    • Bubblesheet assignments are similar to scantron exams.

    Create a group assignment

  • Grading Assessments

    Instructors grade assessments in Gradescope using a rubric. When grading, instructors grade one question at a time navigating through student's submissions. This single-question grading allows for enhanced grading consistency across the assignment and labor division among instructors. Any changes made to the rubric will be retroactively applied to already graded questions.

    Keyboard shortcuts for faster grading

    Advanced grading options
    • negative/positive scoring
    • bonus points
    • importing current and past rubrics
    • reusing comments
    • rubric groups/categories

    AI-assisted grading
    • Gradescope can automatically categorize answers by group and apply grading and feedback across groups.

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Poll Everywhere

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What is iLearn?

iLearn, or UCR's Blackboard, is our official learning management system. Instructors can login at and find their current and previous courses. Below we have provided a Quick Start Guide as well as links to more in-depth iLearn Instructor Guides.



iLearn Quick Start Guide
How do I put my Final Exam on iLearn*?

The Remote Teaching/Assesments tab has information on putting final assignments online. Here is a step-by-step process to putting your exam questions in iLearn. Here are other final assignment solutions.

Watch the recording of the Exams in iLearn Webinar

*To access student email addresses (in case you need to communicate with your students outside of iLearn), follow these the step-by-step instructions.

How do I upload my syllabus and other course files?

You can add your syllabus by choosing Syllabus on the left vertical menu, then choose Build Content. Under Create, choose Item. You can title the item "Syllabus," and either type/paste in the information or attach the document under Attachments. The click the Submit button in the bottom right.

Read More: How do I upload a file to a course?

How do I copy my old course into my new course shell?

Use the Course Management navigation at the bottom of the left vertical menu. Choose Packages and Utilities, and from the dropdown menu find Course Copy. Choose Copy Course Materials into Existing Course. In the Destination Course ID box, use browse to choose your course or type a course ID (found in Customization--> Properties) for the new course that will be created and populated with content from the current course.

Read More: How do I copy an older course into my new course shell?

How can I add (or enroll) a new user to my course?

To add a TA, grader, or auditing student, click Users & Groups in the lower left corner of the course's Course Management area. Click Users. Go to Find Users to Enroll (Note: You will need to enter the person's UCR NetID, as the browse option often fails to find users). Use the Role drop-down list to assign a role. Leave Enrollment Availability set to Yes. Click Submit.

How can students submit work?

To receive course work from students on iLearn, instructors must first create an Assignment. As an instructor you can choose to have students submit work by uploading files, filling out a text box, or recording media.

Click Assignment from the left vertical menu. Click Assessment and then choose Assignment from the dropdown menu. In this Create Assignment page, you will title the assignment, provide instructions, attach any necessary documents, chose a due date, and designate the point value. Click the Submit button in the bottom right corner. To edit the assignment, click the arrow to the right of the assignment title.

Read More: How I can create an online assignment?

How do I grade an assignment? How do Students adjust their Lived/Preferred name in iLearn?

Once an Assignment is published, a column will appear in the Gradebook. Under Course Management on the left vertical menu, click the Grade Center. Locate the student name and assignment where you want to enter a grade. To enter a points grade, enter the number of points in the cell and press Submit.

Read More: How do I enter and edit grades in the Gradebook?

How do Students adjust their Lived/Preferred name in iLearn?

Students have the ability to edit their lived and preferred name in iLearn. Students can log into iLearn and change their name and it will not be overwritten by the data feed from Banner.

Read More: How can students adjust their preferred name in iLearn?

How do I have a discussion?

As an instructor you have multiple options for discussions including the option to make them graded and allow threaded replies. On the left vertical menu, click Discussions. Click the Add Forum button. Make sure to fill out the Forum Availability and Forum Settings sections appropriately. Click the Submit button.

Read More: How do I create a discussion an an instructor?

Can I email my students from iLearn?

The easiest way to send your whole class a message is through Announcements. Simply choose Announcements from the left vertical menu and compose and post your message. To message students individually in iLearn, use the Course Management navigation at the bottom of the left vertical menu. Choose Course Tools, and from the dropdown menu find Course Messages. Here you can message individuals or a few students at once. You will also have a record of your correspondence.

To access student email addresses, follow these the step-by-step instructions.

Read More: How do I send a messages as an instructor?

iLearn Teaching Tips

Access more common FAQs here. Find iLearn Teaching Tips here.

Technical Assistance iLearn Support

If you have questions or are experiencing trouble with this service, you can contact Blackboard support directly by clicking on the Help icon in iLearn.

Support is provided through the following channels:

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Strategies + Tips

Click on the strategies below for information, links to resources, and training videos that you may need to implement the strategies.

If you still need support, join one of our live video trainings or submit a request for support.

NOTE: It is a good idea to download student email addresses (in case you need to communicate with them outside iLearn). To access student email addresses follow these the step-by-step instructions.

Prepare My Class in Case of a Campus Disruption
  • Connect With Your Department

    Department administrators may have instructions or resources to guide your approach to continuity of teaching. Begin your preparation by checking for guidelines provided by your department or college leadership. This is especially important if you have unique circumstances that would not be adequately addressed by implementing remote instruction (e.g. laboratory, performance studio or field course). Consultation with colleagues also is encouraged, especially those who already have experience with many of the remote instruction technologies.

  • Post Required Materials to iLearn

    Good news! You may have already made your course content available on iLearn. If you have not, take some time to make sure your iLearn site is clear and organized and the required resources (i.e., PDFs, links to materials, etc.) are accessible.

    Keep in mind that many students may only have access to the course site on their phone or tablet, so make sure you are using mobile-friendly formats, and keep the file size small.

  • Practice Recording and Uploading Lectures and Hosting Synchronous Meetings

    To prepare for campus disruptions which result in face-to-face lectures being suspended, it is recommended instructors get comfortable using the technologies required to record and upload lectures and host synchronous meetings. This will help mitigate technical difficulties in the event that an instructor is required to use these technologies during a campus disruption.

    Review the previous tab "Create a Zoom Account" or read "Offering Synchronous Lectures or Virtual Office Hours" to learn more about holding live video meetings.
    Review the "Pre-record Lecture Video" tab to learn more about recording and uploading lecture videos.

  • Reevaluate your Expectations

    Students who are prevented from attending class due to circumstances beyond their control may not have access to campus tools or resources. Be prepared to make exceptions for these students, or to adjust your expectations or course requirements. Remaining flexible and adaptable can ease the discomfort of any course interruptions.

Teach My Class Remotely During a Campus Disruption
  • Distribute Materials and Assignments

    Good news! You may have already made your course content available on iLearn. If you have not, take some time to make sure your iLearn site is clear and organized and the required resources (i.e., PDFs, links to materials, etc.) are accessible.

    Keep in mind that many students may only have access to the course site on their phone or tablet, so make sure you are using mobile-friendly formats, PDFs being the most common. Consider saving other files (for example, PowerPoint presentations) to PDFs, which are easier to read on phones and tablets, and keep the file size small.

    NOTE: Unlimited access to Ebook central holdings

    ProQuest has partnered with more than 50 publishers to support libraries in providing unlimited access to Ebook Central holdings for all patrons – at no extra charge. See a list of participating publishers here – and check back regularly, as the list is constantly growing.


  • Offer Synchronous Sessions or Virtual Office Hours

    Zoom is UCR's web-conferencing solution that offers recording, screensharing, annotation, breakout rooms, polling, and more. It will accommodate up to 300 video participants in a given session.

    Zoom Pro licenses are available through UCR, and should be adequate for instructors teaching classes of up to 300 students. See the resources linked below for how to request a Pro license.

    For classes with more than 300 students, additional webinar licenses would be needed. Each user needing to host a meeting will need to have either a Pro license assigned (if meetings will consistently have under 300 attendees) or a webinar license assigned (if meetings will have between 300 and 500 attendees).

    *See more about using Zoom to pre-record lecture videos below.

    Alternative web conferencing tools include Google Hangouts and Microsoft Teams, which is included with Office 365.

    Google Meet
    Microsoft Teams
  • Pre-record Lecture Videos

    *Do not upload your videos to iLearn. You should store them in YuJa and link to the videos via iLearn. You should also (ideally) caption your video to make it ADA compliant. There are many ways to do this, but we've provided instructions for a few solutions here.

    *You must chunk your lectures into smaller videos. You will encounter problems trying to upload large files. Remember, you don't have to use recorded lectures! There are many low-tech ways to engage your class. If you do, though, remember to chunk the information and keep the videos short. See this webinar by Prof. Annie Ditta for 5 tips for effective video lectures.

    *If you are hosting live lectures via Zoom, we recommend you post the recording for students who could not attend or had internet connectivity issues. Make sure you inform students that they are being recorded (read the Guidance on Protecting Privacy and Data During Remote Teaching Using Zoom).

    Below you will find instructions for:

    1. Recording your video
    2. Storing your video
    3. Captioning your video


    1. Recording Your Video

    Using Zoom

    Before you begin
    • Make sure you have checked the option to receive an audio transcript (as this is not the default option). Log in to and click Settings, then choose Recording on the top menu. Under Cloud Recording, make sure Audio Transcript is checked.

    • Open any documents, presentations, or websites you plan you show in your lecture.

    Recording a session
    • Start a new Zoom meeting (with only yourself). Go to and login with you UCR NetID. In the upper right corner, click Host a Meeting and choose With Video On from the dropdown. Once you start your session, the camera will display, along with a menu on the bottom of the screen.
    • Click the Share Screen button in the middle of the bottom menu bar (with the green arrow).

    • Applications you previously opened on your computer will display here. Click the application (e.g. PowerPoint) you want to display and then the blue Share button at the bottom right.

    • Push the Record icon on the menu bar to begin recording. NOTE: in your settings you can choose to store your recordings locally on your computer or to the Cloud. If you've already started, you can click the caret next to the Record icon to select Record on this Computer or Record to the Cloud*. (NOTE: you will only receive an audio transcript if you record to the cloud.

    • The red light appears at the upper left of the screen indicates you are recording; begin your lecture.
    • To stop sharing your screen, click the red Stop Share button.
    • When you are finished, you will click End Meeting (in red) on the lower right corner of your menu bar. You will need to wait while your video finishes rendering.

    *We recommend that you Record to the Cloud then, for captioning and/or long-term storage, download that recording from the cloud to your hard drive. You can then upload that video file to Google Drive (for storage) and use your Zoom transcript (once the VTT file is converted to an SRT file) to generate captions.

    Other Video Recording Alternatives

    There are alternatives to recording a video using Zoom. But whatever you use you must make sure that 1) the sound quality is acceptable and 2) that you upload your video to a cloud storage site so you can share that link in iLearn.

    • Screencast-o-matic or similar tools. This is a very simple and user-friendly option that uploads directly to YouTube. See this instructional video by UCR Prof. Annie Ditta from the Department of Psychology.
    • Camtasia or other screen recording/video editing software. If you have these tools, you can use them.
    • PowerPoint (Office 365, 2016, and 2013 versions). You can record a narrated presentation in the application itself and save to your computer. You can then upload the file to Google Drive or YouTube to share. More information on this option can be found here. NOTE: If you choose this option, please be aware that the video/audio quality of your recording may not be optimal; it is best to record a small (1-2 mins.) sample to upload to iLearn and then play the recording to personally gauge the quality for yourself.
    • Google Meet is a Zoom-like alternative that auto-captions (captioning would still need to be reviewed and edited for ADA compliance). Please note that recording lectures in Meet is only available through July 1, 2020 and not turned on by default; place a work ticket with ITS to get this feature activated.


    2) Storing Your Video

    Zoom's Cloud

    If you've saved your recording to Zoom's Cloud, you can simply share that link with students in iLearn (NOTE: it will not be captioned, but you can also share the audio transcript).

    Note that Zoom will save your recording for only 6 months (and even that might not be guaranteed during this busy time). If this is a video you don't want to save long-term (i.e., a live Zoom recording that you are providing for students who could not attend), then this will probably work for you. If it is a lecture video that you plan to use in future courses, go ahead and download the video and store it somewhere else (e.g., Google Drive).

    Google Drive

    If your video file exists on your computer (or if you've downloaded the recording from Zoom's Cloud), you can then upload your file to Google Drive. This is our recommendation.

    1. Go to (make sure you are signed in with your UCR account information).
    2. At the top left, click New -> File Upload.
    3. Choose the video file you want to store.
    4. When you're ready to share your video, don't forgot to choose "only those with link can view" (see more detailed instructions here).


    NOTE: You can also use YouTube for storage and captioning, but you must be mindful of both copyright and accessibility issues with that option. While we officially recommend Google Drive, here are some YouTube instructions as well.

    Create a personal channel for teaching with UCR account

    1. Sign in to YouTube on a computer or using the mobile site with your UCR R’Mail account (make sure that you’re not signed in with your personal Google account).
    2. Create a Channel: Try any action that requires a channel, such as uploading a video, and if you don't yet have a channel, you'll see a prompt to create a channel.
    3. Upload video: Check the details (with your Google Account name and photo) and confirm to create your new channel. At the top right, select Create a video or post.
    4. Select the file you’d like to upload.
    5. You can now share that link with your students.


    3) Captioning your Video

    Other Options:


    YuJa provides an automated caption file for all videos. You can (and should) edit your caption file via the native editing interface in YuJa.

    Google Drive

    If you used Zoom to record to the Cloud and hope to manually caption your video, you can use Zoom's audio transcript to do so using Google Drive.

    1. Log into your Zoom account, find Recordings on the left vertical menu, and find your Cloud recording.
    2. To the right, under the File Size column, you'll be able to click on the files for that recording. Download the video file and the audio transcript to your hard drive.
    3. Now upload the video to Google Drive.
    4. Finally, you must convert that audio transcript file (a VTT) into an SRT file. Use this tool.
    5. Back in Google Drive, choose the video you want to caption (double click to open).
    6. Choose More Actions in the upper right corner (three vertical dots), and click Manage Caption Tracks.
    7. Click Add New Caption Tracks and select the SRT file you just create with this tool.
    8. Choose the language for the captions and a name for the track and click Upload.


    If you upload your video to YouTube, they will be captioned automatically. These captions, however, are not ADA compliant. You'll want to edit the captions. To do so:

    1. Go to your Video Manager.
    2. Next to the video you want to edit captions for, click the drop-down next to "Edit" Subtitles/CC.
    3. Click the caption track you want to edit.
    4. To change the timing, click Edit above the video, then drag the bars on the caption track.
    5. Click Publish edits.

    You can also create your own captions in YouTube.


      Audio only recording (Audacity)

      Alternatively, you may choose to record only the audio of a lecture. This can be done using free software from Audacity. Then, you can upload the audio file to iLearn.

      • Instructions for using your computer’s built-in microphone, or via a microphone/headset with a 3.5 mm audio jack.
      • Instructions for using a USB headset.

      If you want embed a link to an audio file created in Audacity rather than uploading a file to iLearn, you would need an additional service called SoundCloud to make this happen; follow these steps:

      • Create an account in SoundCloud (or log into an existing account you possess)
      • In Audacity: Export your audio file as an MP3
      • Upload the mp3 file to your SoundCloud account
      • Copy the link created by SoundCloud of your newly uploaded audio file
      • Paste/embed the link into iLearn where desired.

      Sharing your materials in iLearn

      Remember, you cannot upload your video files directly to iLearn. To give your students access to your video or audio recordings, paste the link into the appropriate content area in iLearn.

    1. Run Lab Activities

      As you plan to move your instruction online, remember to start by connecting with your department. Because of the uniqueness of each discipline, departments and colleges will be the best place to start. Similarly, check in with your colleagues at other institutions and share ideas, tips, and tools. While your course will certainly look much different, it can still provide a valuable experience for students.

      UCR XCITE-led Trainings

      The XCITE team is providing instructors and TAs with Zoom and iLearn training to assist in delivering labs/arts online (see the webinar schedule and recordings). XCTIE is also available for one-on-one consultations to brainstorm solutions and provide training (email us at or submit a support request). Options include:

      • Record a lab demonstration by faculty/TAs
      • Simulate/demonstrate the data-gathering experience
      • Analyze data from previous labs in previous quarters/build repositories of data from past iterations of course, or use data from literature
      • Contact your textbook vendors to see if they provide virtual labs for your course and post in iLearn
      • Students can use cameras/phones to document activities or performances and share in iLearn

      The Journal of Visualized Experiments (JoVE), is a video platform featuring videos that teach fundamental concepts and techniques for the lab. Via JoVE, researchers and students can view the intricate details of cutting-edge experiments rather than read them in text articles. The UCR library has added two collections of JoVE offerings: JoVE Science Education Chemistry & Advanced Biology and JOVE Immunology and Infection.

      Henry Stewart Talks: Biomedical & Life Sciences Collection

      HSTalks provides animated lectures, seminar-style talks, and case studies. Editors and lecturers are leading world experts and practitioners, including Nobel Laureates, drawn from academia research institutes, commerce, industry, the professions and government.

      For more tools and information, see:

      Virtual Labs
      Museum Collections
      Other Considerations
      • Be clear in your instructions and expectations. Students are going to need more detailed instructions and clear expectations for assignments. Keep in mind that students may require more flexibility and understanding during this time.
      • Access to software. Identify which software your students might need, and what they have access to.
      • Ask students for feedback along the way. Check in with students to find out how these new activities and methods are working for them.
      • Hold live sessions in Zoom. You can record lectures as well as hold live sessions (or have TAs hold sections) via Zoom.

      Thanks to Indiana University, Middlebury, Harvard University, and Princeton University for help in creating this post.

    2. Assess Student Learning in iLearn
    3. Collect and Grade Assignments

      Much like posting course materials, you've likely created assignments in iLearn. If you have not, take some time to make sure your have created a place for students to turn in their assignments in iLearn. Include specific requirements, expectations, and due dates.

      Make sure to continue offering your students timely and effective feedback via iLearn.

      Grade Center
    4. Share Grades

      Use iLearn's Grade Center to organize scores and calculate totals using columns. Instructors can use iLearn's integrated tools, including "Assignments" and "Assessments," to grade and provide feedback directly through iLearn so that students can easily find out how well they are doing.

      Grade Center
    5. Online Proctoring for High-Stakes Exams

      Due to the COVID-19 outbreak and multiple university closures, there is a rising demand for online proctoring solutions that may create an unusual strain on online proctoring service providers (e.g., ProctorU, Examity). The rising demand nationwide may result in a delay of service times over the next few weeks. For example, the creation of new instructor accounts by an online proctoring service can take up to 48-72 hours under normal, non-emergency conditions. Moreover, the current scheduling time for an online exam for a course, typically about three days after the initial request is made, may now be extended by an additional week or more. Furthermore, proctoring services incur a student “course materials” cost and students pay for exams delivered via online proctoring. Student costs can also increase through additional fees for late or urgent scheduling requests. Since additional course fees must be disclosed to students at the start of a term, we recommend not using an online proctoring service for your final exam unless the service provider and the student cost was already part of the course plan/syllabus from the start of the quarter.

      It is our recommendation that UCR faculty seek different final exam delivery solutions rather than utilizing an online proctoring service. We recommend that instructors consider how to deliver their final exams and tests using the iLearn online platform or provide an authentic alternative for a final exam, such as a final paper or a final presentation. If you adopt iLearn as your testing solution, there is no wait time to administer your final exam. Your students will not need to coordinate with a third party online proctoring service.

      There are many options for administering secure and timely exams using the iLearn platform, including:

      • Password protection
      • Question and/or answer randomization
      • Timed exams
      • Force completion for students who navigate away from the exam in their browsers
      • Display one question at a time and prohibiting backtracking

      Instructors are encouraged to submit a BearHelp ticket with requests for assistance to address issues or problems you may encounter during finals week.

      Finally, If you still feel you need an online proctoring tools for your particular course needs, please submit a proctoring request and we will try to find a solution.

    Communicate with Students
    Other Helpful Links

    ITS ServiceLink
    Quick Tips
    Help and Support

    Actions for Instructors: Letter from Chancellor, Provost, and VPAP on COVID-19

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