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Assessments

This section provides information about online tests and other assessments. Here you will learn about iLearn exams, enhancing academic integrity, online exams/finals, and remote proctoring. Click here for more information on Teaching Resources.

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Best Practices for iLearn

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Best Practices for iLearn Assessments

Offering online assessments can seem challenging. iLearn provides functionality for creating, serving, and grading online assessments. Select the button below to learn about best practices for iLearn assessments.

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Enhancing Academic Exam Integrity

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Enhancing Academic Exam Integrity

UCR offers two "do it yourself" remote proctoring solutions (neither of which charge students or collect their data!). You can choose the strategy (or combination of strategies) that makes sense for you and your course. Select the button below to learn more about remote proctoring.

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Remote Proctoring

Learn More

fall 2021 info

Remote Proctoring

UCR offers two “do it yourself” remote proctoring solutions (neither of which charge students or collect their data!). Choose an implement the strategy (or combination of strategies) that make sense for your course. Select the button below to learn more.

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Online Exams/Finals

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Online Exams/Finals

Are you offering your exams/finals online? Within this section you will find information on the different types of online exams, faculty best practices, and accommodations. Select the button below to learn more.

 
Recent Topics
  • How do I use closed captioning in Yuja?

    Log in to Yuja at ucr.yuja.com and locate your video. Mouse hover over the video and select More. Within the list of menu options select Accessibility. Select either Auto Caption or Human Caption and follow the prompts.

  • Looking to maximize online exam security?

    Discover how to use two layers of security to protect honesty and foster an environment of academic integrity to produce more secure exam outcomes.

    Click here to learn more.

  • Can I use Slack to share videos?

    Yes you can share files through Slack. Please read the documentation here.

  • Where can I find Gradescope?

    You can add Gradescope to both eLearn and iLearn courses.

    eLearn: Go to course Settings/Navigation and enable it from the list of options.

    iLearn: Please review the instructions for enabling Gradescope in iLearn here

  • How do I add a recorded lecture into my course from within YuJa?

    Once your video is added to YuJa, you can choose the "More" option from the video thumbnail menu and select "Links" to grab the link or embed code to provide to students through a course. NOTE: you may want to adjust the link "Security Settings." You can also use the "YuJa Media Chooser" integration to deploy videos to course Pages, Modules, or Content Areas from within a course. See these resources for using the YuJa Media Chooser in eLearn (Canvas) and using the YuJa Media Chooser in iLearn (Blackboard).

  • How do I connect to my Google Drive in Canvas as an Instructor?

    The Google Drive web service allows you to integrate Canvas with your Google Drive account. All users can authorize their Google Drive accounts for access to Google collaborations and assignment uploads. More instructions can be found here

  • How can I filter my view of the eLearn (Canvas) Gradebook by section or make Announcements or Assignments by section?

    You can use the Canvas "Groups" functionality for section designations and then you can filter the Gradebook by "Group:" 
    filter_by_student_group.jpg

    You can also administer Assignments by Group, or make Announcements to specific Groups from within the lecture section of the course.

  • What do I do if students created a recording for a proctoring session but failed to "start an exam"?

    Contact XCITE-help@ucr.edu and someone on the XCITE team will access the students' accounts to relocate the videos to your YuJa

Best Practices for iLearn Assessments

 

1. Share these Student Best Practices for iLearn Exams with your students to minimize issues on their end.

2. Implement the following recommended Test Option settings to avoid technical issues: 

Test Option
Action
Reason
Multiple Attempts
Consider Enable
Consider allowing two attempts in case of technical failures (especially if you have a narrow testing window). You can add a statement within the instructions for the test stating that the two attempts are merely a precautionary measure in case students lose connection.
Force Completion (IMPORTANT)
Disable
If students lose their internet connection while Force Completion is on, they will lose access to the test and will have to start from scratch. You will also have to revisit Test Availability and allow the affected student(s) another attempt.
All-at-Once
Enable
This display will cause less user error.
Adaptive Release (IMPORTANT)
Disable
This can hide visibility for students. Use the Test Availability options instead.


3. Avoid creating large exams (50+ questions) involving many/complex questions (especially with images). Consider breaking them into smaller exams taken in sequence instead. Large exams also create more server load when submitting the final exam, which can lead to failures due to application overload when groups of users submit at the same time.

4. Instruct students to save their attempts every 10-15 minutes (if questions are presented all at once).

5. Keep the overall exam especially short when using a random selection of questions from pools (Random Block Questions). 

6. Consider sharing your exam as a Google Doc (especially if you include several images) just in case iLearn is having trouble displaying the questions/images. 

7. Include a statement (in an announcement or at the beginning of your exam) that reminds students that cheating on online exams is still a serious Academic Integrity violation, and those found responsible will be given penalties (up to and including possible expulsion from UCR). Any students identified as possibly cheating will be reported to the Academic Integrity Office immediately.

8. Require students to sign on Honor Pledge at the beginning of the exam referring to their commitments under UCR's Student Code of Conduct and Honor Code

*See this brief video demonstration on setting Test Availability Exemptions to accommodate students.

 

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Enhancing Academic Exam Integrity

The Enhancing Exam Academic Integrity Webinar Series consist of five sessions. Sessions are 45-minute and are focused on assessment methods and environments that lead to deeper learning while honoring academic integrity. Webinars were recorded between August 19th and September 16th, 2020. You may access the recordings from the links below.

 

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Remote Proctoring

UCR now offers two "do it yourself" remote proctoring solutions (neither of which charge students or collect their data!). You can choose the strategy (or combination of strategies) that makes sense for you and your course. Keep in mind that no proctoring solution can completely eliminate academic misconduct. If you would like to talk more about assessment strategies, contact XCITE.

  1. YuJa Video Proctoring
  2. R'Proctoring (NOTE: requires advanced request)
  3. LockDown Browser
  4. Alternatives: Action-Based Assessments and More Secure Online Exams in Blackboard and Canvas
YuJa Video Proctoring

YuJa Proctoring enables students to record both their webcam (themselves) and their screen. Students begin the process by taking a picture of their Photo ID through Software Capture, and then they record themselves taking the exam. After a student has confirmed they have completed their recording, they will receive a message informing them that their proctored exam session is being automatically uploaded to their instructor's YuJa account. The Proctor Recorder also ensures that the recording is only securely allocated to a centralized instructor folder which will avoid distribution of the exam recording by the student. The Instructor and/or TAs can then review the videos quickly by moving the time bar at the bottom to scan for academic misconduct.

"Yuja came at just the right time for me -- I was able to, on 24 hours’ notice, require students to use YUJA in a 300-student lecture class and thereby shut down alleged plans to cheat on a midterm by several dozen students as documented in a chat discussion group." -- Christopher Switzer, Professor of Chemistry

Share these step-by-step instructions with your students.

YUJA is not compatible with Chromebooks or Mac OS EI Capitan. To use this feature, follow the instructions below:

  1. First, the instructor must enable proctoring for the specific course.
  2.  Students, if it is their first-time recording, must download the software (a one-time download).
  3. Students will go to YuJa before beginning their exam, verify ID, and start the recording.
  4. After they have submitted their exam, students will click Save on their recording, and it is automatically stored only in the instructor's YuJa account for their review.

This solution allows you to see both the student and their desktop. It requires someone to review the recording after the exam, rather than seeing the students take the test in real-time.

R'Proctoring
Proctoring Process at a Glance

UCR offers an in-house do-it-yourself solution for remote proctoring for midterm and final exams that involves live proctors (e.g., faculty, TAs, trained staff from your department) watching students take the exam via Zoom in real-time. This is the most resource-intensive option, and thus should only be used for high-stakes exams. If you are interested in this solution, please review the process, and follow the steps below. XCITE staff assists with coordinating logistics and training.

proctoring at a glance thumb

Proctoring Process at a Glance

This solution allows you to see the student in real-time. It does not allow you to see what the student is doing on their computer, and it does not lock down their browser.

Request Remote Proctoring Consultation

If you would like to request a consultation to prepare for R' Proctoring or YuJa Proctoring, please complete the form below. Your request will be reviewed, and you will be notified upon approval or provided with recommendations for developing/offering your assessment online. We recommend that instructors request a proctoring consultation at least 14 days prior to the exam date.

LockDown Browser

LockDown Browser is a custom browser that locks down the testing environment within a learning management system to discourage digital cheating during online tests. Students cannot print, copy, or go to another website—everything is locked down until the exam is submitted for grading.

View the Instructor Quick Start Guide (PDF) or share the Student QuickStart Guide (PDF) with your students.

Training webinars are available each month, generally lasting 30-40 minutes.

Search the Knowledge Base for solutions to common issues. Or open a ticket with Respondus Support

Alternative Exam Approaches
AUTHENTIC ASSESSMENTS

Are you interested in reworking your finals to create more authentic ways of measuring student learning that do not require proctoring? Authentic assessments are a student-centered method used to collect evidence of student knowledge.

Why use Alternative Assessments?
  • Give students opportunities to engage in the construction of their own learning and how the meaning of the course content can be applied from their perspective and experience to explain complexities and solve problems.
  • No need for a traditional proctoring service.
  • Give students a variety of pathways to demonstrate what they know and how to apply their learned knowledge.
  • Integrate the teaching, learning, and assessment experience.
Examples of Alternative Assessments

Professor Balser, Soil Science (formerly UW-Madison), prefers using authentic assessments to measure student learning and encourage her students to use their own passion, desire, and voice to demonstrate an understanding of course concepts.

authentic assessments

To implement these strategies, watch these longer trainings:
Authentic Assessments (by XCITE)

Additional Authentic Assessment Strategies:
Digital Storytelling Journals
Blogging Design/Artwork
Student-led Teaching Model Construction
Debate Essays
Service Learning Labs
Interviews Presentations
Problem Solving Demonstrations/Performance
Observation Exhibits
Portfolio Simulations
For a course consultation on integrating authentic assessments into your curriculum contact XCITE.

 

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Online Exams/Finals

Determine a solution for your assignment based on the special guidance regarding proctoring and this advice from Student Conduct & Academic Integrity Programs. 

To reduce cheating, consider adding the following statements to your exam:

  • Include a statement (in an announcement or at the beginning of your exam) that reminds students that cheating on online exams is still a serious Academic Integrity violation, and those found responsible will be given sanctions (which can include Suspension or Dismissal from the University of California system). A student conduct review process will immediately be initiated for alleged violations of policy.
  • Require students to sign on Honor Pledge at the beginning of the exam referring to their commitments under UCR's Student Code of Conduct

 

Below are the most common types of final assignments. Click to find iLearn instructions for professors and technology instructions for students. Remember to be mindful of technology access for students, and be prepared to make accommodations.

Types of Finals
  • If you have not done so already, create a space in iLearn ("assignment" or separate "Content Area") for students to submit their final paper. Make sure to notify students of any formatting requirements or other instructions.

    To create an assignment in iLearn,

    1. Click "Assignment" from the right vertical menu.
    2. Click "Assessment" and then choose "Assignment" from the dropdown menu.
    3. In this "Create Assignment" page, you will title the assignment, provide instructions, attach any necessary documents, chose a due date, and designate the point value.
    4. Click the "Submit" button in the bottom right corner.
    5. To edit the assignment, click the arrow to the right of the assignment title.
  • You can have students submit a presentation, performance, or demonstration online. Students can submit a variety of digital files in iLearn for you to view their slide presentations and photos. Students can also create a video recording of a presentation or performance, upload to YouTube (public or private), and submit the link in iLearn.

    NOTE: If you want all of your students to view the presentations of their peers, make sure you create a discussion board (in addition to the "assignment" where you will provide feedback/grades) and have students post their files or video links there. Other students will then be able to access the presentation and provide feedback.

    To create an assignment in iLearn:
    1. Click "Assignment" from the right vertical menu.
    2. Click "Assessment" and then choose "Assignment" from the dropdown menu.
    3. In this "Create Assignment" page, you will title the assignment, provide instructions, attach any necessary documents, chose a due date, and designate the point value.
    4. Click the "Submit" button in the bottom right corner.
    5. To edit the assignment, click the arrow to the right of the assignment title.
    Instructions for students on submitting a video recording to iLearn:
    1. Use a camera (a smart phone camera will work), webcam, or screen capture to film your presentation, performance, or project.
    2. Go to YouTube (or another video sharing site we can all access) and sign in with your UCR email.
    3. Click the video camera icon on the top right corner and choose "Upload Video" from the dropdown.
    4. Choose the file you want to upload to YouTube and follow the instructions.
    5. Once your video is posted, turn in the link to the assignment and (possibly) discussion board.
    Instructions for students on recording a narrated slide presentation:
    1. Step-by-step text instructions to record narrated PowerPoint presentations
    2. Video instructions on narrated slide presentations (you can share the link with your students: https://www.youtube.com/watch?v=UdeRJpIxCF0

     

  • You can have students submit a project online. Students can submit a variety of digital files in iLearn for you to view their slide presentations and photos. Students can also create a video recording displaying their project, upload to YouTube (public or private), and submit the link in iLearn.

    NOTE: If you want all of your students to view the projects of their peers, make sure you create a discussion board (in addition to the "assignment" where you will provide feedback/grades) and have students post their files or video links there. Other students will then be able to access the presentation and provide feedback.

    To create an assignment in iLearn:
    1. Click "Assignment" from the right vertical menu.
    2. Click "Assessment" and then choose "Assignment" from the dropdown menu.
    3. In this "Create Assignment" page, you will title the assignment, provide instructions, attach any necessary documents, chose a due date, and designate the point value.
    4. Click the "Submit" button in the bottom right corner.
    5. To edit the assignment, click the arrow to the right of the assignment title.
    Instructions for students on submitting a video recording to iLearn:
    1. Use a camera (a smart phone camera will work), webcam, or screen capture to film your presentation, performance, or project.
    2. Go to YouTube (or another video sharing site we can all access) and sign in with your UCR email.
    3. Click the video camera icon on the top right corner and choose "Upload Video" from the dropdown menu.
    4. Choose the file you want to upload to YouTube and follow the instructions.
    5. Once your video is posted, turn in the link to the assignment and (possibly) discussion board.
    Instructions for students on recording a narrated slide presentation:
    1. Step-by-step text instructions to record narrated PowerPoint presentations
    2. Video instructions on narrated slide presentations (you can share the link with your students: https://www.youtube.com/watch?v=UdeRJpIxCF0
  • OPTION 1: Put your Exam in iLearn

    NOTE:

    • If your final assignment can be submitted via iLearn, the impact will be minimal and you can proceed as planned.
    • Keep your original designated time slot (even though it has been moved online) for your final (see the schedule here).
    • For help using iLearn and more, see our schedule of live video training sessions.
    Once you are logged into your course in iLearn,
    1. Click "Assignments" (or you can create a new Content Area called “Final Exam” by click the "+" in the top left corner).
    2. Click "Assessments" and choose "Tests" from the dropdown menu.
    3. Choose "Create." This will take you to "Test Information" where you will give your test a title along with a description and instructions (optional).
    4. Click the "Submit" button on the bottom right of your screen. You are now in the "Test Canvas" where you will start creating your test questions.
      • Click "Create Questions" and choose the question type from the dropdown menu.
      • Click "Reuse Questions" to choose from the questions you've posted in any other assignment in this course
    5. When you have finished creating/importing your questions, you can edit the point totals for individual questions using the box to the right of the question, or you can "select all" or "select from category" to edit point totals in bulk.
    6. When you are ready to finalize the exam, click "OK" in the bottom right corner. Now you have created the test.
    7. To deploy (or publish for students) it, click on the title of the test you just created (in should appear in the "Add Test" box) and click the "Submit" button in the bottom right corner.
    8. This will bring up the "Test Options" page where you can control the instructions, availability, due dates, feedback, self-assessment and presentation of the test.
      • You must click “Yes” under Test Availability to "Make available to students" (here you can choose to send out an announcement when the test becomes available to students).
      • The "Force Completion" option will automatically submit the exam if the student loses their connection, so this is NOT recommended.
      • You can set a Timer (how long students have to take the test once they have started it).
      • Display allows you to decide when and how long the test link will be available to students.
      • Test Exceptions allows you tp set different dates and times for students who need accommodations.
      • In "Show Test Results and Feedback to Students" we recommend you choose "After attempts are graded" before correct answer are released to students (in case students need multiple attempts due to technological issues).
      • Test Presentation we recommend you choose “All at Once” and “Randomize Questions
    9. Click "Submit" in the bottom right corner and your exam is published.
    10. If you need to edit your exam or exam settings, click the dropdown arrow to the right of the exam title for edit options.

    For troubleshooting specific issues, submit a support request. For help using iLearn and more, see our schedule of live video training sessions.

     

    OPTION 2: Online Test Proctoring

     

    Due to the COVID-19 outbreak and multiple university closures, there is a rising demand for online proctoring solutions that may create an unusual strain on online proctoring service providers (e.g., ProctorU, Examity). The rising demand nationwide may result in a delay of service times over the next few weeks. For example, the creation of new instructor accounts by an online proctoring service can take up to 48-72 hours under normal, non-emergency conditions. Moreover, the current scheduling time for an online exam for a course, typically about three days after the initial request is made, may now be extended by an additional week or more. Furthermore, proctoring services incur a student “course materials” cost and students pay for exams delivered via online proctoring. Student costs can also increase through additional fees for late or urgent scheduling requests. Since additional course fees must be disclosed to students at the start of a term, we recommend not using an online proctoring service for your final exam unless the service provider and the student cost was already part of the course plan/syllabus from the start of the quarter.

    It is our recommendation that UCR faculty seek different final exam delivery solutions rather than utilizing an online proctoring service. We recommend that instructors consider how to deliver their final exams and tests using the iLearn online platform or provide an authentic alternative for a final exam, such as a final paper or a final presentation. If you adopt iLearn as your testing solution, there is no wait time to administer your final exam. Your students will not need to coordinate with a third party online proctoring service.


    There are many options for administering secure and timely exams using the iLearn platform, including:

    • Password protection
    • Question and/or answer randomization
    • Timed exams
    • Force completion for students who navigate away from the exam in their browsers
    • Display one question at a time and prohibiting backtracking

    Information and resources to help you plan and deliver a solid final assessment for your course are available at the Teaching @ UCR website, and instructors are encouraged to submit a BearHelp ticket with requests for assistance to address issues or problems you may encounter during finals week.

    Finally, If you still feel you need an online proctoring tools for your particular course needs, please submit service link ticket and requests will be taken into consideration on a case by case basis.

Once you are logged into your course in iLearn,
  1. Click "Assignments" (or you can create a new Content Area called “Final Exam” by click the "+" in the top left corner).

  2. Click "Assessments" and choose "Tests" from the dropdown menu.
  3. Choose "Create." This will take you to "Test Information" where you will give your test a title along with a description and instructions (optional).
  4. Click the "Submit" button on the bottom right of your screen. You are now in the "Test Canvas" where you will start creating your test questions.
    • Click "Create Questions" and choose the question type from the dropdown menu.
    • Click "Reuse Questions" to choose from the questions you've posted in any other assignment in this course 
  5. When you have finished creating/importing your questions, you can edit the point totals for individual questions using the box to the right of the question, or you can "select all" or "select from category" to edit point totals in bulk.
  6. When you are ready to finalize the exam, click "OK" in the bottom right corner. Now you have created the test.
  7. To deploy (or publish for students) it, click on the title of the test you just created (in should appear in the "Add Test" box) and click the "Submit" button in the bottom right corner.
  8. This will bring up the "Test Options" page where you can control the instructions, availability, due dates, feedback, self-assessment and presentation of the test.
    • You must click “Yes” under Test Availability to "Make available to students" (here you can choose to send out an announcement when the test becomes available to students). Watch UCR Prof. Annie Ditta walk you through it.
    • The "Force Completion" option will automatically submit the exam if the student loses their connection, so this is NOT recommended.
    • You can set a Timer (how long students have to take the test once they have started it).
    • Display allows you to decide when and how long the test link will be available to students.
    • Test Exceptions allows you tp set different dates and times for students who need accommodations.
    • In "Show Test Results and Feedback to Students" we recommend you choose "After attempts are graded" before correct answer are released to students (in case students need multiple attempts due to technological issues).
    • Test Presentation we recommend you choose “All at Once” and “Randomize Questions
  9. Click "Submit" in the bottom right corner and your exam is published.
  10. If you need to edit your exam or exam settings, click the dropdown arrow to the right of the exam title for edit options.
Faculty Best Practices 

1. Share these Student Best Practices for iLearn Exams with your students to minimize issues on their end.

2. Implement the following recommended Test Option settings to avoid technical issues:

Test Option
Action
Reason
Multiple Attempts
Consider Enable
Consider allowing two attempts in case of technical failures (especially if you have a narrow testing window). You can add a statement within the instructions for the test stating that the two attempts are merely a precautionary measure in case students lose connection.
Force Completion (IMPORTANT)
Disable
If students lose their internet connection while Force Completion is on, they will lose access to the test and will have to start from scratch. You will also have to revisit Test Availability and allow the affected student(s) another attempt.
All-at-Once
Enable
This display will cause less user error.
Adaptive Release (IMPORTANT)
Disable
This can hide visibility for students. Use the Test Availability options instead.


3. Avoid creating large exams (50+ questions) involving many/complex questions (especially with images). Consider breaking them into smaller exams taken in sequence instead. Large exams also create more server load when submitting the final exam, which can lead to failures due to application overload when groups of users submit at the same time.

4. Instruct students to save their attempts every 10-15 minutes (if questions are presented all at once).

5. Keep the overall exam especially short when using a random selection of questions from pools (Random Block Questions).

6. Consider sharing your exam as a Google Doc (especially if you include several images) just in case iLearn is having trouble displaying the questions/images.

7. Include a statement (in an announcement or at the beginning of your exam) that reminds students that cheating on online exams is still a serious Academic Integrity violation, and those found responsible will be given penalties (up to and including possible expulsion from UCR). Any students identified as possibly cheating will be reported to the Academic Integrity Office immediately.

8. Require students to sign on Honor Pledge at the beginning of the exam referring to their commitments under UCR's Student Code of Conduct and Honor Code.

*See this brief video demonstration on setting Test Availability Exemptions to accommodate students.

What you need to know about Online Finals and Accommodations
Consult your student accommodation letters

Review your students' accommodation letters to know what accommodations the students with disabilities still may require.

  1. Extra time: To extend time for individual students on an exam in iLearn follow these instructions or contact sdrc-at@ucr.edu
  2. Provide a Word doc: If you are providing your exam in a document, an option would be to provide a Word document as the format. This allows students who may be using assistive technology to access text-to-speech and/or enlarged text in a way that does not disrupt the flow of the document. It also allows the most efficient way for students to access your exam and return the exam.
Contact the SDRC

Students/faculty that identify accommodations (aside from the two noted above) are still encouraged to reach out to SDRC. SDRC will remain open to accommodate those students who need to come into their office. 

SDRC Testing Center, sdrc-exams@ucr.edu, 951-827-3028
SDRC Assistive Tech/Alt Media, sdrc-at@ucr.edu, 951-827-5381
SDRC Main Desk, sdrc@ucr.edu, 951-827-3861

A Note from the SDRC

Final exams originally scheduled to be proctored in the SDRC Testing Center Saturday, March 14, 2020 through Friday, March 20, 2020 will no longer take place in the SDRC Testing Center. The SDRC will schedule students on a case-by-case basis, during final exams week (M-F, 8am-5pm), who may need assistive technology to complete the alternative examination assigned by the instructor.
  
For online, take home or other exam formats, please be sure to consult the student accommodation letters to know what accommodations the students with disabilities still may require even when the exam is administered in your atypical format. Does the student need the exam in an alternate format? Or do they need to use assistive technology?
 
Guidance for posting exam iLearn for students that get extended time:
https://sdrc.ucr.edu/blackboard-accommodations
 
Formatting an online or take home exam to ensure accessibility:

  • If you are providing your exam in a document, an option would be to provide a Word document as the format. This allows students who may be using assistive technology to access text-to-speech and/or enlarged text in a way that does not disrupt the flow of the document. It also allows the most efficient way for students to access your exam and return the exam.
  • If you are providing a document in PDF format for students to access, the PDF must be a text based/searchable PDF.
  • If you have questions or would like assistance regarding the format (docx, pdf) of the exam please contact sdrc-at@ucr.edu

Accommodations for students with disabilities in research labs or next quarter’s online course environments:

  • If you have questions about the provision of accommodations as we move forward in these settings, please contact SDRC.

 If you have any questions as we move forward, please contact our offices:
SDRC Testing Center, sdrc-exams@ucr.edu 951-827-3028
SDRC Assistive Tech/Alt Media, sdrc-at@ucr.edu, 951-827-5381
SDRC Main Desk, sdrc@ucr.edu, 951-827-3861

Special Guidance on Proctoring

Due to the COVID-19 outbreak and multiple university closures, there is a rising demand for online proctoring solutions that may create an unusual strain on online proctoring service providers (e.g., ProctorU, Examity). The rising demand nationwide may result in a delay of service times over the next few weeks. For example, the creation of new instructor accounts by an online proctoring service can take up to 48-72 hours under normal, non-emergency conditions. Moreover, the current scheduling time for an online exam for a course, typically about three days after the initial request is made, may now be extended by an additional week or more. Furthermore, proctoring services incur a student “course materials” cost and students pay for exams delivered via online proctoring. Student costs can also increase through additional fees for late or urgent scheduling requests. Since additional course fees must be disclosed to students at the start of a term, we recommend not using an online proctoring service for your final exam unless the service provider and the student cost was already part of the course plan/syllabus from the start of the quarter. 
 
It is our recommendation that UCR faculty seek different final exam delivery solutions rather than utilizing an online proctoring service. We recommend that instructors consider how to deliver their final exams and tests using the iLearn online platform or provide an authentic alternative for a final exam, such as a final paper or a final presentation. If you adopt iLearn as your testing solution, there is no wait time to administer your final exam. Your students will not need to coordinate with a third party online proctoring service.


There are many options for administering secure and timely exams using the iLearn platform, including:

  • Password protection
  • Question and/or answer randomization
  • Timed exams
  • Force completion for students who navigate away from the exam in their browsers
  • Display one question at a time and prohibiting backtracking

Information and resources to help you plan and deliver a solid final assessment for your course are available at the Teaching @ UCR website, and instructors are encouraged to submit a BearHelp ticket with requests for assistance to address issues or problems you may encounter during finals week.
 
Finally, If you still feel you need an online proctoring tools for your particular course needs, please submit service link ticket and requests will be taken into consideration on a case by case basis.

 

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